Terms of Service
General
The ARTPASS services (the “Service” or “Services”) offered by Inventit Inc. (“Inventit”) and DO CREATION CO., LTD. (“DO CREATION”) are administered using a platform provided by Inventit and DO CREATION. These services are provided under the following Terms of Use Agreement (“Agreement”) and pertinent individual provisions and guidelines (the Agreement and pertinent individual provisions and guidelines are hereafter referred to as “Agreements”).
1. Application of this Agreement
This Agreement is a legal agreement for all ARTPASS Services between Inventit, DO CREATION, and Users. This Agreement is applied cumulatively together with the individual provisions and guidelines, and these individual provisions and guidelines constitute part of this Agreement. By using the ARTPASS Services, Users indicate that they have agreed to all sections of this Agreement as well as the Privacy Policy.
2. Terminology
“User" or" Users" indicate an individual or group who uses the Service or Services.
"Member" or "Members" indicates an individual or group who have consented to these Agreements and registered as a Member of the Service.
“Nonmember" or “Nonmembers" indicates an individual or group who have consented to these Agreements and use the Service without membership registration.
“Attendee" or “Attendees" indicates a Member, Members, a Nonmember, or Nonmembers who attend an event by using the Services.
“Organizer" or “Organizers" indicates an individual who organizes an event by using the Services.
"Event" or "Events" refers to an event created by the Organizer or Organizers registered with the Services.
"Ticket" or "Tickets" refers to the QR Code or the printed ticket that enables entry and attendance to Events created by using the Services.
“Paid Ticket" or “Paid Tickets" refers to the paid tickets published by Organizers/Co-organizers by using the Service.
“Free Ticket" or “Free Tickets" refers to the free tickets published by Organizers/Co-organizers by using the Service.
"Transaction" or "Transactions" refers to the action of purchasing Paid Tickets or obtaining Free Tickets, and the use of the Subscription Service by Members of the Service.
Individual Terms of Service refer to Individual Terms of Services for Attendees (hereinafter “TOS for Attendees"), Individual Terms of Service for Event Organizers/Co-organizers (hereinafter “TOS for Event Organizers/Co-organizers").
3. Usage Environment
Members bear responsibility to properly prepare, set up, and operate the equipment, software, and Internet necessary to use the Services at their own cost. Inventit and DO CREATION bear no responsibility for the Members' accessibility to the Site and the Services.
4. Membership and Member Registration
Individuals who have given their consent to this Agreement and have completed the prescribed membership application will be granted Membership after completing the required registration procedures. Member registration should be carried out by the person applying to be a member themselves. Registration by a representative will not be recognized. Persons under the age of 20, adult wards, or persons with limited capacity require parental or legal representative consent before Member Registration. When Members or Nonmembers with limited capacity use the Service or Services, pretending to have legal representative consent, or pretending to be an adult, the legal actions of Members or Nonmembers may not be annulled. Furthermore, those who have previously had their Membership revoked or have been deemed unfit for Membership by Inventit and DO CREATION may be refused Membership.
5. Entering Member Information
When registering as a Member, please accurately enter all necessary information in the prescribed entry form.
6. Managing Username and Password
Members shall take responsibility for the management of their Username and Password, such as by changing them periodically to prevent them being found out by others. When the entered Username and Password are confirmed by the prescribed method to be the same as those registered, it is considered to have been logged in by the Member having logged, and even if it is actual use by someone other than the Member due to theft or unauthorized use, Inventit and DO CREATION do not take responsibility for any resultant damages.
7. Changing Registered Information
When any of your registered information changes, please update it as soon as possible. Inventit and DO CREATION will not be held responsible for any damage resulting from outdated information. Additionally, even when your information has been updated, Transactions processed before the update will be carried out based on the old information.
8. Canceling Membership
When a Member wishes to cancel their Membership, they are obliged to promptly apply for cancellation with the exception of a Member who is an Organizer and has a published and unfinished event. Once the prescribed Membership cancellation procedures have been completed, Membership will be considered cancelled.
9. Prohibitions
Users shall not engage in the following acts in connection with the use of this Service.
Violating the law, Guidelines, these Agreements, warnings from Inventit and DO CREATION, this Service, or any other agreement.
Violating the rights of or degrading Users or other third parties.
Actions that may negatively affect the physical and mental well-being of minors.
Distributing or submitting harmful computer programs or emails.
Lending or giving a username and password to a third party or sharing a username and password with a third party.
Unauthorized reproduction, transmission or distribution of all or part of the provided information to third parties.
Using the Service for activities related to elections for public office at any time.
Actions that may violate intellectual property rights such as copyrights and trademark rights of Inventit and DO CREATION or other third parties.
In addition to the actions prescribed by the preceding paragraph, actions that may violate the property rights, privacy, portrait rights, or any other rights of Inventit and DO CREATION or other third parties.
Actions that may violate social ethics, public order, and standards of decency.
Intentionally registering false information such as name, address, phone number, or email address of oneself or another person.
Posting false or inaccurate information regarding the event.
Posting questions or complaints regarding the accuracy of the features or information of the Services.
Using the Services for a purpose unintended by Inventit and DO CREATION.
Creating a nuisance to Inventit and DO CREATION or other third parties.
Actions that may lead to or have the risk of leading to crimes.
Soliciting customers to transactions other than the Services by indicating preferential treatment or by any other method.
Other instances deemed inappropriate by Inventit and DO CREATION.
10. Inventit and DO CREATION's Liability Limitations
Users shall not engage in the following acts in connection with the use of this Service:
Inventit and DO CREATION bear no responsibility for system downtime, slowdown or data losses due to damages to telecommunication lines or computers, damages resulting from unauthorized access to data, or any other damages suffered by Users related to use of this Service. Provided, however, that this shall not apply in cases where the damage was caused intentionally or due to a critical fault by Inventit and DO CREATION.
Inventit and DO CREATION do not guarantee that email content sent from Inventit and DO CREATION’s webpage, server or domain are free of harmful viruses or any other programs that harm the Users' computers or devices. Inventit and DO CREATION bear no responsibility for the damages suffered by Users that can be attributed to email contents which include such harmful programs.
Inventit and DO CREATION may from time to time provide information or advice to Users, but Inventit and DO CREATION take no responsibility for said information or advice.
Inventit and DO CREATION bear no responsibility for any damages resulting from a User violating this Agreement.
Inventit and DO CREATION bear no responsibility for the content of Events shared by this Service.
Inventit and DO CREATION bear no responsibility for the usability, compatibility, integrity, accuracy, safety, legality, timeless of any information provided through this Service including emails related to the Service and external sites linked from the Site which are managed by third parties.
Inventit and DO CREATION do not guarantee that the services will be free from bugs, errors, failures or any other issues.
Inventit and DO CREATION bear no responsibility for any damages resulting from the use of or inability to use the Services, regardless of the damages being direct or indirect, monetary or psychological. Provided, however, that this shall not apply in cases where the damage was caused intentionally or results from a critical fault of Inventit and DO CREATION.
Any trouble or dispute between Users or between User and another third party regarding the Service must be resolved between them and Inventit and DO CREATION bear no responsibility.
11. Handling of Members・Nonmembers Information
Member and Nonmember information will be managed by Inventit and DO CREATION in accordance with Inventit Privacy Policy and DO CREATION Privacy Policy. Inventit and DO CREATION will consider Member and Nonmember information as data that can be used by Inventit and DO CREATION for the purposes of providing Service to Member・Nonmembers, improving the quality of the Service, promoting the Service (including direct e-mails), and ensuring the well-rounded and smooth operation of the Service. This applies to all Member・ Nonmembers information provided at the time of Member Registration.
12. Suspension of Use or Revocation of Membership for Specific Members
If any of the following are judged applicable to a specific Member, Inventit and DO CREATION may without warning suspend service, change the Member's username and password, or revoke the Membership of the applicable Member. Inventit and DO CREATION do not bear responsibility for any resultant damages.
Actions that violate the law or these Agreements.
Inappropriate or unauthorized use of the service by a Member or Nonmember.
Issues with security and protection such as multiple incorrect password entries.
Using another Member's username and password.
Publishing or broadcasting another Member's content without prior permission.
When otherwise deemed appropriate by Inventit and DO CREATION.
13. Suspension, Alteration or Abolishment of the Service
Inventit and DO CREATION may suspend, alter or abolish part of or the entirety of the Service at their discretion. Inventit and DO CREATION do not bear any responsibility for any resultant damages.
14. Re-entrustment
Inventit and DO CREATION may re-entrust part of or the entirety of the Services specified in these Agreements to third parties.
15. Handling of Personal information
Personal Information pertaining to clients along the guidelines provided in a separate Privacy Policy shall be handled by Inventit and DO CREATION, and Members or Nonmembers who use the Service shall be deemed to have agreed to the terms of the Privacy Policy.
Purpose of Using Personal Information
Members' or Nonmembers' information is permitted to be used for Inventit and DO CREATION.
Arbitrariness of using Personal Information
Provision of Personal Information is not mandatory or required, however, in the event that the collected Personal Information is not sufficient, Purpose of the use may not be achieved.
Outsourcing of Personal Information
Inventit and DO CREATION may entrust part of or entire business to a relevant outsourcing company and entrust handling of Personal Information in order to achieve the purpose of the use to the extent required. In this case a third party which meets the standards of Inventit and DO CREATION shall be selected and is required to handle Personal Information adequately and appropriately by Inventit and DO CEEATION through making a contract, so that the Personal Information shall not be leaked, lost or misused.
Management of Personal Information
Inventit and DO CREATION complies with Privacy Policy and manages Personal Information collected properly, so that there is neither unauthorized use nor unauthorized access.
Return of Personal Information
Collected Personal Information shall not be returned. Personal Information shall be deleted, discarded and disposed of responsibility.
Provision of Personal Information to a Third Party
Inventit and DO CREATION shall not provide Personal Information other than what is required by law to a third party without the consent of the person or when formally requested to disclose Personal Information by public organizations such as courts of justice or the police.
Disclosure of Personal Information and Inquiries
On using Services, in accordance with Inventit Privacy Policy and DO CREATION Privacy Policy, collected Personal Information shall be disclosed, notified the purpose of its use, added, corrected, deleted, stopped using and providing, according to the request of the person.
16. Advertising placement
Inventit and DO CREATION may display advertisements deemed appropriate on this site. Inventit and DO CREATION bear no responsibility for any damage to Members or third parties resulting from advertisements displayed on the site.
17. Revisions to these Agreements
Inventit and DO CREATION may revise these Agreements at their discretion and provide additional agreements to supplement these Agreements. Revisions or supplements become effective when posted on the designated website by Inventit and DO CREATION. In such cases Users shall adhere to the revised or supplemented Agreements.
18. Governing Laws and Jurisdiction
For any disputes arising out of or in connection with Events conducted in Japan, the laws of Japan shall govern these Agreements, and any controversy or claim resulting out of or relating to these Agreements shall be settled in the Tokyo District Court.
Individual Terms of Service for Attendees
1. Usage of Services
The Individual Terms of Service for Attendees (“TOS for Attendees”) is ancillary to the Agreement provided by Inventit and DO CREATION and applies to all matters related to the use and operation of the Services between Members or Nonmembers and Inventit and DO CREATION when a Member or Nonmember orders a Free Ticket or purchases a Paid Ticket. Members or Nonmembers shall be deemed to have reviewed and agreed to the TOS for Attendees when using the Services. By ordering a Free Ticket or purchasing a Paid Ticket, Members or Nonmembers indicate that they have agreed to all sections of this TOS for Attendees. Unless otherwise defined, terms used in this TOS for Attendees have the same definitions as those in this Agreement.
2. Pricing of Tickets
By using this Service, Event Organizers/Co-organizers create Events and Tickets related to such Events and delegate the sales of the Tickets to Inventit and DO CREATION. The number and price of Tickets on sale are determined by the Event Organizer. Pricing of Paid Tickets displayed on this Site are tax included.
3. Ticket Transaction
Users shall purchase a ticket by a method specified by Inventit and DO CREATION, check and agree to the Agreement and Privacy Policy provided by Inventit and DO CREATION in advance. The transaction is considered complete when a ticket order confirmation email is sent by Inventit and DO CREATION, and in case of a Paid Ticket, sales agreement is made upon completion of the transaction between the Organizer and those who made the purchase. Tickets are displayed digitally in the smartphone applications for Attendees provided by Inventit and DO CREATION or on the designated page on the Site. Inventit and DO CREATION bear no responsibility for the delay of ticket receipt by the Member, Nonmember or any resultant damage caused by reasons attributable to the Member or Nonmember including incorrect information provided during the order process.
4. Liabilities and Refunding upon Event Cancellation
Inventit and DO CREATION bear no responsibility including notification, if an Event is cancelled due to circumstances related to the Organizer/Co-organizer. However, the purchase price of Tickets is refunded when the Organizer cancels the Event in a manner specified by Inventit and DO CREATION.
5. Prohibition on Reselling Tickets
Purchased tickets shall not be resold or provided to a third party for resale purposes. In cases a ticket turned out to be resold in violation of Terms, the ticket shall be nullified and the ticket refund and admission to the Event shall not be allowed. Inventit and DO CREATION also may cancel the account at their discretion. Inventit and DO CREATION do not bear any responsibility for the tickets available anywhere, except the Service, such as other websites or services, ticketing shops and scalpers.
6. Distribution of coupon for Attendees
Inventit and DO CREATION may distribute and post coupons and advertisements (“Attendee Coupon" or “Attendee Coupons") to the Attendees which are provided by Inventit and DO CREATION or other third- party companies and shops. Provisions below are applied to the Attendee Coupons:
Attendee Coupons are distributed and posted in emails and the smartphone application for Attendees provided by Inventit and DO CREATION on the Site.
Attendee Coupons are viewed and used at the discretion of the Attendees. Inventit and DO CREATION bear no responsibility for any damages incurred by Attendees or other third parties resulting from viewing or using the Attendee Coupons.
7. Handling of personal information
We may disclose part of personal information to the organizer and the contractor entrusted by the organizer solely for the purpose of confirming the validity and details of the ticket owned by the participant. In such cases, we will select recipients who meet the standards set by our company, establish an agreement regarding the handling of personal information, and appropriately manage and supervise the process to ensure secure information management.
Enactment date: January 1, 2021
Partial revision: March 21, 2021
Partial revision: April 5, 2021
Partial revision: February 21, 2024