Basically, it can be used 24 hours a day. We will notify you in advance if there are times when it will not be available due to server maintenance, etc.

Please use the inquiry email form on the ART PASS official website. We will answer within one to five business days.

At ART PASS, we will respond to your inquiry within 5 business days after confirming your email. Some customers are unable to receive replies to their inquiries due to email errors caused by spam filters or reception settings. If you do not receive a reply from us within 5 business days, please check the following, change your settings, and contact us again. ・Please make sure that you are set up to receive emails from " artpass-info@yourinventit.com (mailto:artpass-info@yourinventit.com)". ・Please check if the email has been sorted into your spam folder. ・Please check that the email address you entered when making an inquiry is correct.